Privacy Policy

This Privacy Policy explains how Certinox (“Certinox”, “we”, “us”) collects, uses and protects information when you visit certinox.us (the “Site”) or contact us through it.

Information we collect

Information you give us. When you fill in a form on the Site, such as a contact or quote request form, we collect what you enter: for example your name, email address, phone number, company name and role, your project selections and any files you upload (such as floor plans or inspiration images).

Information collected automatically. Like most websites, the Site and its hosting providers receive basic technical information when you visit, such as your IP address, browser type, device type, the pages you view and the time of your visit. This is used to deliver the Site, keep it secure and understand how it is used.

Information stored in your browser. The Site may keep small amounts of information in your browser (cookies or local storage), for example to remember the answers of a quote request you have not finished yet. This information stays on your device, and you can clear it at any time in your browser settings.

How we use information

• To respond to your enquiries and prepare quotes.
• To communicate with you about your project and our services.
• To operate, maintain, secure and improve the Site.
• To comply with legal obligations and protect our rights.

We do not sell your personal information, and we do not share it for cross-context behavioral advertising.

How we share information

We share information only with service providers that help us run the Site and our business, such as website hosting, form processing and email delivery providers, and only as needed for them to provide their services to us. We may also disclose information if required by law, to protect our rights or the safety of others, or as part of a merger, acquisition or sale of assets.

How long we keep information

We keep personal information for as long as needed for the purposes described above, for example while we are discussing or working on your project, and as required by law. When it is no longer needed, we delete or anonymize it.

Security

We use reasonable technical and organizational measures to protect your information. No method of transmission or storage is completely secure, so we cannot guarantee absolute security.

Your choices and rights

You may ask us to access, correct or delete the personal information we hold about you, or to stop contacting you. Depending on where you live, you may have additional rights under applicable law. To make a request, contact us using the details below. We will not discriminate against you for exercising your rights.

Children’s privacy

The Site is intended for businesses and is not directed to children under 13. We do not knowingly collect personal information from children.

Changes to this policy

We may update this Privacy Policy from time to time. The date at the top of this page shows when it was last changed.

Contact us

If you have questions about this Privacy Policy or your information, contact us at project@certinox.us or 267-267-1240.